Careers

Icon is continuously looking for smart, curious, creatively provocative people to join the strategists, designers, data analysts and account managers who are making a difference daily for high-profile considered purchase brands.

Account Executive

The Account Executive will support team initiatives by pulling together insights, tactics, and big-picture thinking into brilliant strategies. This person will be responsible for executing positive client relationships, project management, budget-tracking, and timelines in a fast-paced, non-stop environment. 

Key Responsibilities:

  • Develop and execute marketing programs from planning to launch, working with internal and external resources to facilitate on-time, accurate delivery of assigned projects
  • Manage projects from inception to completion, including kickoff and billing
  • Provide excellent communication to internal team and clients
  • Attend internal cross-functional project meetings and external client status and planning meetings
  • Collaborate with creative, production, internal accounting, and account team members to meet client needs
  • Identify opportunities to gain efficiencies and streamline agency and/or client work and processes
  • Occasional travel may be required

Requirements:

  • BA degree in marketing or related field
  • 3-5 years of experience in marketing and/or advertising; preferably agency experience
  • 3-5 years of experience in activating and developing marketing programs
  • Experience with traditional and digital media preferred
  • Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)

Desired Attributes:

  • Excellent interpersonal and client relationship skills
  • Detail-oriented
  • Strong written and verbal communication skills
  • Superior problem-solving and multitasking skills
  • Confident, curious, and thrives in a complex, fast-paced environment

Associate Designer

We’re looking for an Associate Designer who can produce excellent design while being a flexible and reliable teammate. The ideal candidate has a great book and great attitude. We’ll help you grow your skills and career, and you’ll work with well-known brands out of the gate in supporting the Creative team in the design of brand advertising and assets.

Key Responsibilities:

  • Create/design brand assets for advertising, social, etc.
  • Collect graphic assets for development
  • Provide excellent client communication to internal team and clients
  • Learn and stay current with design trends and best practices

Requirements:

  • BA or pursuing a degree in Graphic Design or a related field with a strong portfolio
  • Proficient in Adobe Creative Suite
  • Knowledge of HTML and CSS, Adobe Animate (Flash) and After Effects a plus
  • Interface design and user experience design expertise
  • Proficiency in MS Office (Outlook, Word, Excel, and PowerPoint)

Desired Attributes:

  • Excellent interpersonal and client relationship skills
  • Detail-oriented
  • Creative problem solver with superior multitasking skills
  • Confident, curious, and thrives in a complex fast-paced environment

Content Strategist

The Content Strategist’s key areas of responsibility are in creating editorial and content calendars for the agency and clients, managing content writers, and supervising the day-to-day completion and optimization of blogs, website content, and HubSpot tasks. The Content Strategist will develop holistic campaigns that increase organic traffic, improve search engine rankings, and bring in qualified lead conversions.

Key Responsibilities:

  • Build and manage editorial calendars that attract a qualified audience to client websites (including blog posts, social media, whitepapers, ebooks, emails, research, infographics, etc.)
  • Architect the flow of content around each campaign, and primarily use HubSpot to execute
  • Stay up-to-date with client industry trends, content performance metrics, and customer challenges in order to build more effective editorial calendars
  • Assist Account Services team in developing strategic creative briefs for content produced either by freelancers or in-house Creative Services team
  • Independently manage freelance writers, writing services, and your own schedule to ensure content is written, proofed, and ready for client approval according to dates set out in the editorial calendar/project plan
  • Serve as an exemplary writer and editor, writing concise, well-polished copy and making sure that all copy produced by your team meets these same standards
  • Provide insight for new business estimates and proposals and contribute in client presentations as needed

Requirements:

  • 3-5 years’ experience in content marketing and/or inbound marketing; previous agency experience a plus
  • Certified in HubSpot inbound marketing procedures and software
  • Experience using and certification in Google Analytics
  • Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)

Desired Attributes:

  • Excellent written and verbal communication skills
  • A creative problem solver who advances solutions
  • A cooperative and collaborative work style
  • Works across internal teams and with external resources to gather information needed to complete tasks
  • A willingness to learn and grow, and able to show progress and improvement over time
  • Able to work independently to manage workload, keep all projects moving forward, and hit billable hour targets
  • Confident, curious, and thrives in a complex, fast-paced environment

Designer

The Designer will design, develop, and implement creative executions across a range of digital assets.

Key Responsibilities:

  • Collaborate with the Creative, Strategy, and Account team members on projects
  • Design and develop websites, landing pages, and animated banner ads
  • Employ knowledge of user experience and other digital design best practices
  • Create design concepts, sitemaps, and wireframes to outline the user experience
  • Prepare final designs and collect graphic assets for development
  • Ensure projects fit within established brand guidelines
  • Stay current with digital design and development best practices

Requirements:

  • BA in Digital Design or a related field with a strong portfolio
  • 3+ years of related experience, preferably agency
  • Expert knowledge of HTML and CSS, Adobe Creative Suite — Photoshop, Illustrator, Adobe Animate (Flash), and After Effects
  • Interface design and user experience design expertise
  • Proficiency in MS Office (Outlook, Word, Excel, and PowerPoint)
  • WordPress experience a plus
  • Motion design experience a plus

Desired Attributes:

  • Excellent interpersonal and client relationship skills
  • Detail-oriented
  • Strong written and verbal communication skills especially in explaining technical and development process with clients of varying technical backgrounds
  • Creative problem solver with superior multitasking skills
  • Confident, curious, and thrives in a complex fast-paced environment

Digital Marketing Coordinator

The Digital Marketing Coordinator is an integral role supporting both the Strategy team and key client initiatives for the agency. Because of our growing agency and strategy department, this role is expected to have tasks and deliverables across many areas of digital marketing, as well as digital vendor management, data analysis, and client communication.

Key Responsibilities:

  • Complete and manage website and digital marketing audits, provide training for team members, and communicate updates to all parties
  • Contribute to website and digital marketing audit planning, reporting, and analysis
  • Monitor for and answer questions from clients as they pertain to website audits
  • Assist in vendor vetting, management, and content planning
  • Serve as main point of contact to track and manage vendor content, onboarding, and training
  • Help facilitate and organize internal and client status meetings
  • Update website content and collateral both for the agency and clients
  • Complete SEO and marketing automation updates for both the agency and clients
  • Build, schedule, and report on content like blog posts, social media posts, and emails
  • Support other Strategy initiatives, both internally and for clients

Requirements:

  • BA in Marketing, Business Analytics, or related field; previous agency experience (internship or full-time) a plus
  • Experience using and certification in Google Analytics; experience with other digital marketing tools (Google, SEO, SEM, HubSpot, and social media) and vendors a plus
  • Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)

Desired Attributes:

  • Strong written and verbal communication skills
  • A creative problem solver who advances solutions
  • A cooperative and collaborative work style
  • Works across internal teams and with external resources to gather information needed to complete tasks
  • A willingness to learn and grow, and able to show progress and improvement over time
  • Able to work independently to manage workload, keep all projects moving forward, and hit billable hour targets
  • Confident, curious, and thrives in a complex, fast-paced environment

IT Systems Manager

The primary responsibilities of the IT Systems Manager are to manage our agency infrastructure and provide oversight of all technical operations. This person will need to be a change management expert as well as be able to provide technical support services to agency personnel including hardware purchasing, setup, system software installation, email, and internet software setup. The IT Systems Manager should also have experience in troubleshooting network and computer problems with an ability to identify and repair problems as well as work collaboratively with our offsite IT support provider.

Key Responsibilities:

  • Manage offsite IT support provider and new user accounts as well as oversee agency IT budget
  • Install and configure operating systems, user assistance, troubleshooting, connections, and configurations
  • Act as a support person/IT manager for all employees and provide user training for company cyber security policies and protocols
  • Oversee domain/webhost management, as well as network, VPN, and Microsoft 365
  • Lead Synology and Windows Server 2019 Management; support Mac and Windows DEP, MDM, and Single Sign-On (SSO)
  • Administer internal and cloud hosted file storage solutions while identifying hardware/software needs and new technology for strategic growth and capacity planning
  • Supervise building camera, security, and access control

Requirements:

  • BA degree in Computer Science or related field
  • 4 + years’ experience in IT systems management; experience with managing Mac systems preferred
  • Knowledge of both Macs and PCs
  • Experience with managing software/licensing, particularly Adobe Creative Suite and Microsoft Office
  • Proficient in MS Office (Outlook, Word, Excel, and PowerPoint)

Desired Attributes:

  • Excellent interpersonal skills
  • Detail oriented; skilled at data analysis
  • Organizational agility; patience
  • Strong written and verbal communication skills
  • Superior problem-solving and multitasking skills
  • Confident, curious and thrives in a complex fast-paced environment

Project Manager

The Project Manager works with the Client Services (Account Executive) team to ensure that deliverables make it to the client on time and within budget. While this is primarily an internal role, it may require client contact and correspondence. An effective problem-solver on a day-to-day basis, the Project Manager must be adept at anticipating problems and recognizing opportunities.

Key Responsibilities:

  • Partner with Account Executives from onset of project to assist in the development of project plans, including estimates and timelines
  • Manage projects from the implementation/build-out phases (after concept approvals) through the project release
  • Assist Account Executives with tracking project costs and involved in billing and close of the project
  • Work with the Traffic Manager to determine appropriate resources and timing
  • Create and manage detailed schedules throughout the life of projects
  • Set up the project schedules, create build-out phase briefs, and manage completion of tasks (to ensure projects are moving forward in a timely manner) in the Advantage system
  • Lead project communication, including project kickoff meetings, frequent internal check-ins, and client communication as needed
  • Monitor and report project progress and manage roadblocks
  • Motivate people involved in the project to complete tasks on time

Requirements:

  • BA in Marketing or related field
  • 1+ years’ related experience, preferably agency
  • Experience with traditional and digital media
  • Proficient in MS office (Office, Word, Excel, and PowerPoint)

Desired Attributes:

  • Superior project management skills
  • Excellent verbal and written communication
  • Excellent interpersonal and client relationships skills
  • Detail-oriented with the ability to effectively meet deadlines
  • Ability to work individually as well as contribute to a robust creative team
  • Superior problem-solving and multitasking skills
  • Even-tempered, respectful, and takes a collaborative team approach
  • Creative, confident, curious, and thrives in a complex, fast-paced environment

 

Senior Designer

The Senior Designer will direct and dream up new concepts on a multitude of client projects including web, digital, print, packaging and video.

Key Responsibilities:

  • Collaborate with the Creative, Strategy, and Account team members on projects
  • Exhibit strong conceptual creative skills across digital and traditional media
  • Bring well-rounded design background to a variety of projects
  • Design and develop websites, landing pages, and animated banner ads
  • Employ knowledge of user experience and other digital design best practices
  • Prepare final designs and collect graphic assets for development
  • Ensure projects fit within established brand guidelines
  • Stay current with digital design best practices

Requirements:

  • BA in Digital Design, Art, or a related field with a strong portfolio
  • 10+ years of related experience, preferably agency
  • Expert knowledge of Adobe Creative Suite, Photoshop, Illustrator, Adobe Animate (Flash) and After Effects
  • Interface design and user experience design expertise
  • Proficiency in MS Office (Outlook, Word, Excel, and PowerPoint)
  • WordPress and MailChimp experience a plus
  • Motion design experience a plus

Desired Attributes:

  • Talented in ideation and loves talking about the “big picture”
  • Excellent interpersonal and client relationship skills
  • Detail-oriented
  • Strong written and verbal communication skills especially in explaining technical and development process with clients of varying technical backgrounds
  • Artistic both at work and in personal interests
  • Creative problem solver with superior multitasking skills
  • Confident, curious and thrives in a complex fast-paced environment

general inquiry

Looking for other opportunities at Icon? Drop us a line.

freelance inquiry

We’re always building our network of talent – freelancers welcome!